Mermaid Waters Hotel By Nightcap Plus, Gold Coast
About the Hotel
Mermaid Waters Hotel By Nightcap Plus is a 4-star hotel nestled in the tranquil neighborhood of Mermaid Waters, Gold Coast. Positioned just 5 kilometers from popular surfing beaches, it provides convenient access to key attractions, including Jupiters Casino. The hotel has gained recognition for its versatile conference facilities and family-friendly amenities.
Location
Mermaid Waters Hotel is located just 1 kilometer from the beachfront and 2 kilometers from the Gold Coast Convention and Exhibition Centre. The hotel offers a complimentary shuttle bus service to major attractions, and both NRL and AFL stadiums are easily reachable within an 8-kilometer drive. Guests can explore the surrounding areas, including the scenic Springbrook National Park.
Rooms
The hotel consists of 104 well-appointed, air-conditioned rooms, many overlooking either the outdoor pool or lush tropical gardens. Each room features essential amenities, including a flat-screen TV, work desk, tea and coffee making facilities, bar fridge, and free Wi-Fi. A variety of room types cater to different needs, offering everything from family suites with spa baths to accessible rooms.
Eat & Drink
Graziers Steakhouse, located on the ground floor, is open daily and provides both indoor and outdoor dining options in a relaxed atmosphere. The family-friendly restaurant offers a well-equipped playroom for children while serving a diverse menu of international flavors. Guests can also enjoy a barbecue area, making it easy for casual outdoor dining.
Leisure & Business
The hotel boasts a range of facilities, including an outdoor swimming pool, sport bar, gaming lounge, and conference spaces able to accommodate up to 300 people. Guests can enjoy access to recreational amenities like billiards and a games room, while business travelers can take advantage of meeting rooms and a business center.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Golf course
- Billiard tables
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Garden area
- BBQ facilities
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at this hotel was fantastic! The room overlooked the large pool and was very quiet, which was perfect for a relaxing stay. The modern, clean, and very comfortable room opened up directly on the pool area, which my children and I thought was amazing. The staff were friendly and very much willing to assist us with everything we needed. The location on the Gold Coast was great for everything we had planned.
The hotel was clean and comfortable, with friendly staff and a great location close to attractions. The dining experience had some odd components but was generally good. Value for money for families with a serene ambiance away from the hustle and bustle.
This place has been around for over 20 years and it shows with its classic charm. The rooms are spacious, perfect for families, and offer plenty of parking. They are clean, quiet, and very comfortable, though the decor may feel a bit dated. The service here is top-notch, with quick responses to any issues. The location is not right on the beach but still convenient, with facilities and a good pub nearby. Dining options are varied, offering a mix of convenience and quality, though some may find the prices a bit high.
The hotel offers both positive and negative aspects. The rooms are clean and spacious, with nice amenities like a good kettle and teabags, but they are overdue for a refurbishment. The service is exceptional with welcoming and friendly staff, although there were some issues with smoke smell in the room. The location is convenient for shopping and functions but may not be ideal for guests without a car. The dining options are varied, with some excellent value but also some average experiences. Overall, a decent choice with some room for improvement.
Staying at this hotel was a delightful experience. The room was exceptional, close to everything we needed, and fully renovated, making it a perfect place for relaxation. The cleanliness was outstanding, and the bed provided excellent comfort. The staff was incredibly friendly and accommodating, truly enhancing our stay.
I had a relaxing stay at this hotel, enjoying the spacious twin king room with a lovely spa. Although the rooms could use a bit of renovation, they were still nice and clean. The service was exceptional, with accommodating staff ready to assist last minute. The location, while a bit distanced from main attractions, was ideal for peace and quiet, and the quick resolution of minor issues was commendable. The dining experience, albeit affected by restrictions, offered tasty options during the week. Overall, a pleasant stay that I would consider returning to.
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